| OUR COMMITMENT TO SERVICE MesoOne
strives for customer satisfaction. Our staff makes every effort
to offer our customers the highest level of service possible
and respond to their needs in a timely fashion.
MesoOne is committed to ensures that all orders be processed
and shipped in a timely manner. We can usually ship products
within 48 to 72 hours of receipt of completed order form should
merchandise be available in stock. If we cannot fulfill orders
within this 72 hour time frame the customer will be notified
of the delay and advised of the expected delivery of goods
ordered.
ACCEPTED PAYMENT METHODS
We accept the following form of payment at mesoone.com: VISA
Credit Card.
SHIPPING OPTIONS AND TIMES
Deliveries by Worldwide Post EMS - Orders take approximately
06 business days for international shipping and custom procedures.
OUR PRIVACY POLICY
1) We have security measures in place to attempt to protect
against the loss, misuse and change of customer data under
our control. We impose strict rules on all our staff that
will ensure your privacy is maintained.
2) Orders received through the internet are received through
a secured site with a 256 bit security certificate.
MONEY BACK GUARANTEE & RETURN POLICY
MesoOne strongly believes in customer satisfaction and therefore
extends a 30-day money back guarantee on all items with resalable
condition. A 15% restocking fee will apply to all returns.
Unfortunately we are unable to offer refunds on shipping and
handling. Our exchange rate is US$ 1 = 1.95 Brazilian Real. Exchange information access: http://finance.yahoo.com/currency |